Wheelchairs and Scooters
There are six access ramps located outside the museum building. Transport-style wheelchairs are available for use within the museum on a first-come, first-served basis. These are available from the Box Office in the main lobby, and they are receiving enhanced cleaning measures.
All floors of the museum can be reached by elevator, located in the lobby. Wheelchair-accessible washrooms are located on every floor. If you require assistance with your wheelchair or scooter, please let the box office staff know when you arrive, and we would be happy to assist you.
There are some areas on the third floor of the museum that are not wheelchair or scooter accessible. These include the lumber mill and the interior of HMS Discovery.
There are also a few places in the museum’s galleries where larger-than-standard-size scooters cannot be manoeuvred. For more information, please speak to box office staff.
Strollers are no longer available. Please bring your own stroller, and please note that there are a few places in the museum’s galleries where larger-sized prams and buggies cannot be maneuvered; folding strollers are recommended.
If you require assistance with your stroller, please let the box office staff know when you arrive, and we would be happy to assist you.
The Royal BC Museum welcomes trained service dogs. Upon arrival at the museum please identify your service dog to a member of our admissions or security team.