Combo Membership

COMBO MEMBERSHIP FAQS

• What is a Combo Membership?

  A Combo Membership combines the benefits of a Royal BC Museum Membership and an IMAX® Victoria Annual  Membership into one single membership, giving you year-long access to both the Royal BC Museum and IMAX® Victoria.

• I have a current Royal BC Museum Membership and/or an IMAX® Victoria Annual Pass, can I upgrade to a Combo Membership?

  Yes, if you have a current Royal BC Museum Membership and/or an IMAX® Victoria Annual Pass and would like to upgrade to a Combo  Membership, please visit the box office. Upgrades cannot be done online.

• How do I purchase a Combo Pass?

  You can purchase a Combo  Membership online or in person at the box office.

  Please note, if you have a current Royal BC Museum Membership and/or an IMAX® Victoria  Membership and would like to upgrade to a Combo  Membership, you will need to visit the box office to facilitate the upgrade. Upgrades cannot be done online.

• Will the Combo Membership be available for purchase throughout the year?

  Yes, you can purchase a Combo  Membership all year long.

• What are the benefits of a Combo Membership?

  Combo Membership holders receive all the benefits of a Royal BC Museum Membership and IMAX® Victoria Membership. For a full list of benefit’s visit rbcm.ca/combopass

• Do I need my photo taken?

  Yes, your picture will be taken and included on your Combo Membership card.

• I purchased online, how will I receive my Combo Membership card?

  Your Combo Membership card will be available for pick up at the box office. Upon picking it up, you will have your photo taken that will be applied to the card.

• Can someone else use my Combo Membership?

  Combo Memberships are specific to the individual member and are non-transferable.

• Will I have one login to access my online Combo Membership account?

  Yes, you will have one login to access your online account. The account will allow you to book IMAX tickets, and purchase IMAX and museum guest tickets with the discount. Login here.

• How many people are included with a Family Combo Membership?

  A family Combo Membership allows you to add up to two (2) adults and three (3) youth (6 to 18 years of age). Each person added will receive their own Combo Membership card.

• Do I need to get tickets to the museum/IMAX if I have a Combo Membership?

  For the museum, no. Just scan your membership at bottom of the escalator when you head upstairs. For IMAX® Victoria, yes. Get your tickets online or at the box office. You’ll need to present both your ticket and membership to the usher at the theatre entrance.

• What if I forgot my Combo Membership card?

  No problem, just stop by the box office with a piece of photo ID.

• How do I replace a lost or stolen Combo Membership card?

  Combo Membership cards can be replaced if lost or stolen at the box office. There is a $5 replacement fee per card.

• Can I put the cost I paid for an admission ticket towards a Combo Membership?

  Bring your Royal BC Museum admission ticket to the box office on the same day of your visit and we will deduct the cost of your ticket from the Combo Membership. One museum admission can be applied per Combo Membership purchased.

• Do my guests receive a discount?

  As a Combo Membership member, you enjoy all the benefits of a Royal BC Museum member and an IMAX® Victoria membership passholder. This includes 10% off admission for guests visiting with member (up to two (2) guests per visit). If purchasing in person, show your membership card at the time of purchase to receive discount. If purchasing online, please sign-in to your Royal BC Museum online account to redeem discount. If you’re a current member but your online account has not been set up, please create a new account or email membership@royalbcmuseum.bc.ca for assistance.

• How do I redeem my Combo Membership discounts?

  1. Royal Museum Shop: Present your Combo Membership card at the time of purchase.
  2. Shop at IMAX® Victoria: Present your Combo Membership card at the time of purchase.
  3. IMAX® Victoria tickets: When purchasing online, sign-in to your Combo Membership online account. If purchasing in person, present your membership card at the time of purchase. If you do not have an online account setup yet, please click here to set yours up.
  4. To enjoy discounts at any of our partner organizations participating in our reciprocal program, please make sure to show your Combo Membership membership card and valid photo ID at the time of purchase. See full reciprocal partner list here (PDF Download).
• Is my Combo Membership refundable?

  Memberships are non-refundable.

• Can someone else use my membership?

  Memberships are specific to the individual member and are non-transferable.

• If I renew or buy a new Combo Membership online, is it active right away?

  Yes, the Combo Membership will be active right away, you will just need to visit the box office on your next visit to collect your membership card.

• When will I receive my Combo Membership card?

  When you purchase your Combo Membership in person, you will receive your card immediately. If you purchase your membership online, your card will be ready for pick-up on your first visit.