Image Credit: BC Telephone Co. Belmont Exchange, 1947, BC Archives I-01829


Note that while archives staff will conduct limited research, they are unable to conduct general or in-depth research or extract information from records for individual clients. If a visit to the archives is not possible, we suggest that you consider hiring a private researcher.

When sending your inquiry, please include your full name, mailing address, telephone number, and email address. Please allow up to twenty (20) working days for a response.

Questions to be asked by phone

Archives staff will respond to the following inquiries by telephone:

  • General questions about our collections, catalogues, finding aids and how to search our website
  • Questions about our policies and procedures
  • Questions about the status of orders, and the access status and location of a limited number of records (up to 10)
  • Requests for specific offsite records (up to 10 items)
  • Requests for records use during partial-service hours (locker service)

Questions to be asked in writing

The following inquiries or requests should be submitted in writing:

  • Detailed questions about our collections, catalogues and finding aids
  • Requests for the access status and location of more than 10 record units
  • Requests for more than 10 offsite records containers
  • Requests for copies of specific archival records
  • Requests for certified copies of documents required for court/legal purposes
  • Requests made under the Freedom of Information and Protection of Privacy Act.

When ordering copies of records remotely, remote inquiry fees apply per item. 



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